Recent Posts


Service owners need to advocate for a service portfolio that the business actually uses.


Without a connection to a business outcome, there is no justification for infrastructure spend. Organizations optimize their IaaS spend when they clearly assign spend to a particular outcome.


Six steps for a successful application rationalization framework, and the ultimate cheat sheet for application rationalization TCO analysis. 


Rolling forecasts create an agile planning process that holds cost center owners accountable to key performance indicators.


SaaS offerings are proliferating and organizations need to optimize costs, reduce redundancy and measure adoption.


IT Vendor lifecycle management needs a new approach and a new solution.


See how First Citizens used a centralized, end-to-end IT planning system to improve plan accuracy, run more frequent forecasting and detect budget variance earlier.


Implement a chargeback model and lay a foundation for running IT like a business. Learn how to convey the value of IT services and projects in terms that resonate with business executives and stakeholders.



Digital business transformation is a top priority, but CIOs are often asked to address a multi-billion dollar elephant in the boardroom: “how will we pay for this?”


When undertaking a showback billing process, it can be for its own standalone purpose or as a stepping stone to chargeback.


Getting people to collaborate at the office can be just as difficult as wrangling kids into a team at home. Find out the key to teamwork.