IT organizations must transform themselves from traditional service providers into more flexible service brokers. Not just because the market is forcing it, but also because it is good for business optimization and the relationship with business leaders.
In this new role, IT service brokers will counsel customers regarding their technology choices, and how these choices will support their business outcomes while balancing cost and value. Service brokers will need to provide this service with the same level of agility and transparency as that expected from a third party. Cost visibility is foundational to this transformation.
Our white paper provides a primer on the future of this new role and how to be successful. In addition to tapping into deep insights about how to achieve cost visibility, you’ll also learn how to measure and monitor results, and make adjustments accordingly.
Register now to download a complimentary copy of this white paper.