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Case Studies

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In a bid to build the next generation of home nancing infrastructure, Fannie Mae uses TBM to understand not only technology costs but also businessoperationcostandtimeef ciency. Thecompanyisshaping investment in technology and operations with models...
Kim Manigault, EVP and CFO, Technology & Operations at KeyBank, and Amy Brady, Key Bank CIO, EVP Technology & Operations Executive, held leadership roles at the same nationwide bank before they joined KeyBank. In addition, they both came to...
Given aggressive asset growth plans for the business, CHRISTUS Health created new levers for cost savings and cost avoidance in order to contain IT spending and improve IT leverage. By modeling and reporting on the TCO of 1,200 applications, they...
Maritz CIO Gerry Imhoff used TBM methodology and tools to accomplish a nearly 40% reduction in the corporate IT budget. At the same time, TBM was used to support a decentralization strategy, yielding surprising results. Giving his customers, the VPs...
In the last couple of years, Cargill has brought all of its IT spend into global IT owned and managed service lines. Global financial data is pulled together to create a service-oriented bill of IT that has shifted conversations with the business to...
Hewlett Packard Enterprise needed to move away from being an unexplainable tax to the business and toward becoming a true strategic partner. They needed to shift substantial funds used to run the business into changing the business while, at the...
For Royal Bank of Scotland, the TBM team was formed to understand and effectively map technology cost to business consumption of that technology. Today, TBM underpins strategic decision-making and is driving front and center of cost takeout aligned...
Moving towards a cohesive and collaborative system, Berkley Technology Services (BTS) enhanced the IT allocations methodology while changing the conversation from costs to value. Implementation of their TBM system helped shape the decision making...
TBM provides the lens to enable real-time decisions during the year and provides a fact-based baseline to accelerate work at Xerox. With TBM as a foundation for readily-available cost metrics, Xerox IT can support a planned $2.4 billion in savings,...
Jefferies used Apptio’s SaaS applications to enable consumption-based cost allocation in just three months, providing business owners with the true cost of their IT requirements and reducing costs by millions of dollars. What at first seemed like a...