First American’s use of TBM started as a quest for IT cost transparency. Today, the organization’s IT strategy has moved from cost containment to meaningful optimization of IT spend. This has enabled the company to shift funds to initiatives that improve the customer experience and support market share growth.
Download this case study to learn how First American utilized Apptio to:
- Uncover more than 100 legacy applications
- Drive toward eliminating ~10% of total infrastructure costs
- Shift dollars toward change-the-business initiatives