Generative AI in IT Operations: Fueling the Next Wave of Modernization

Artificial intelligence (AI) is expected to be a game changer for IT operations. 85% of organizations are already actively using, planning to use, or considering AI across many of their functional areas.

But in an era where IT operations teams are under tremendous pressure to accelerate processes, enable digital transformation, and reduce the unit cost and environmental impact of computation, how exactly is AI a key enabling technology?

A recent study by TechTarget’s Enterprise Strategy Group, Generative AI in IT Operations: Fueling the Next Wave of Modernization, reveals:

• Current and future use cases and drivers for generative AI in IT operations
• How and from whom organizations intend to source their AI for IT operations
• The value of AI and how to measure it
• Expected challenges and outcomes of AI adoption in IT operations