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IBM Apptio
Apptio Billing delivers a defensible and predictable bill to business consumers that communicates IT costs in the language the business understands.
- Deliver defensible billing
Demonstrate the value of IT in the language the business understands. - Increase accountability
Consistently show IT spend by business units, departments, and users. - Drive choice and behavior change
Offer service options that let consumers dictate IT demand.
“It changes behavior if people are charged with what they use. Our TBM journey was started by finance to demystify IT, to explain to our businesses about the functions we support. We’ve done a lot in the last couple of years to tell that cost story better and, now that we’re talking about value, we’re becoming a key part of Cargill’s strategy.”
Automate monthly billing
- Deliver bills automatically via email for easy access.
- Leverage simple, business-friendly pro-forma invoice templates.
- Automate chargeback extracts for corporate financial systems.
Communicate with the business
- Show the value IT is delivering and increase transparency into what makes up the cost of IT.
- Extend IBM Apptio Costing for defensibility and justification of charges.
- Automate email delivery of your bill of IT.
- Communicate predictable and trustworthy IT allocations.
Drive consumption behavior
- Provide service options and let business consumers dictate demand.
- Choose subsidization strategies to drive adoption and sunset of services.
- Recover costs and perform true-ups for business relationship managers.
- Showback unit rate and consumption detail for applications and services.
Provide self-service allocation details
- Easily communicate IT spend by business unit, department, and user.
- Provide self-service allocation detail directly to business consumers.
- Increase predictability and minimize impact of financial true-ups for variances in plan.
Better Together
Accelerate technology spend management and service management with Apptio & ServiceNow’s joint approach to managing the work and business of IT.Designed to meet your evolving strategy
No matter where you are in your ITFM journey, Apptio Billing empowers you to take control of your IT consumption by providing clear visibility into the true cost of services consumed. With its automated and streamlined billing process, Apptio Billing eliminates confusion around IT expenses and ensures costs are allocated accurately to consumers. By fostering cost and consumption transparency, you encourage business unit consumers to understand their spending and explore opportunities for cost reduction and optimization.
Billing Essentials
A simple, automated solution that provides business unit transparency into IT services consumption and accelerates cost recovery.
Billing Standard
Comprehensive, customizable IT chargeback solution to forecast service demand, influence consumption behavior, and align IT spend with strategic objectives.
Part of a Comprehensive Suite
| Use Case |
IBM Apptio Costing |
IBM Apptio Planning |
IBM Apptio Billing |
IBM Apptio Benchmarking |
|---|---|---|---|---|
| Establish ITFM fundamentals | ||||
| Understand & communicate technology spend | ||||
| Understand services composition | ||||
| Manage and rationalize application portfolio | ||||
| Track cloud and infrastructure spend | ||||
| Manage & optimize IT assets | ||||
| Manage end user devices spend | ||||
| Manage business consumption | ||||
| Manage & optimize vendor spend | ||||
| Make informed labor decisions | ||||
| Accelerate budgeting & forecasting cycles | ||||
| Conduct variance analysis | ||||
| Build/run cost planning | ||||
| Manage Bill of Technology | ||||
| Run scenarios to validate prices to shape demand | ||||
| Improve unit rate accuracy | ||||
| Recover costs directly from business units | ||||
| Benchmark and optimize spend | ||||
| Learn more | Learn more | Learn more |
