Transforming the Way You Manage Your Digital Portfolios: IBM Apptio and ServiceNow

Building on the success of our previous joint release, Apptio, an IBM company, and ServiceNow are thrilled to introduce the next evolution in our partnership: Digital Portfolio Management (DPM) with trusted total cost of ownership (TCO). This second release underscores our ongoing commitment to providing organizations with a trusted source of costing truth with our seamlessly integrated solutions. By continually investing in our relationship, Apptio and ServiceNow are dedicated to delivering consumptive costing information and critical usage insights that empower organizations to drive meaningful digital transformation. This second release underscores our ongoing commitment to providing organizations with a trusted source of costing truth with our seamlessly integrated solutions.

Bridging the Digital Transformation Gap

One of the most pressing issues organizations face today is the sluggish pace of digital transformation. Traditional digital portfolio management often yields slower-than-expected results, leaving teams feeling as though something crucial is missing. The new Digital Portfolio Management integration by Apptio and ServiceNow is designed to accelerate digital transformation, bridging the gap and ensuring that results are swift and drive future success for an organization.

Eliminating Data Silos for Trusted Decision-Making

Data silos within organizations prevent seamless operations and trusted decision-making. This integration breaks down those barriers, providing solution owners and service architects with the right financial and operations data to drive key digital initiatives. By enhancing the speed of digital transformation and bridging data silos, this integration empowers organizations to manage costs more effectively and align their strategies with broader business objectives.

Introducing IBM Apptio’s Digital Portfolio Management Integration

Apptio is proud to introduce the next evolution in our partnership with ServiceNow: Digital Portfolio Management with TCO. This solution not only addresses the critical challenges organizations face but also provides a seamless integration of trusted costing and operational data. For the first time ever, ServiceNow’s Digital Portfolio Management solution enables solution owners and service architects to leverage best-in-class service TCO and costing information from IBM Apptio, directly within native ServiceNow dashboards.

Empowering Digital Portfolio Optimization

Digital Portfolio Management (DPM) initiatives are essential for managing the sprawl of digital services. With this integration, stakeholders can Plan, Build, Run, and Cost their digital portfolios while tracking key TCO metrics at every level. Apptio’s integration offers deep insights into TCO, enabling informed decisions through cost trending and detailed insights.

In the IBM Apptio TCO tab, users can visualize monthly trend lines, depicting fluctuations and patterns for specific services. This aids in better planning, building, running, and costing digital portfolios. Users can also view two self-nominated cost breakdowns, such as cost pools and business units, alongside the top five service offerings and their respective costs. This level of detail helps pinpoint major investment areas and assess their impact on overall digital strategies.

Seamless Integration for Unparalleled Financial Insights

This bi-directional integration ensures a seamless flow of TCO data from IBM Apptio to ServiceNow’s DPM solution – TCO data that is calculated leveraging ServiceNow’s auto-discovered CMDB & CSDM data. By synchronizing TCO data, users gain access to consistent, accurate costing information directly within their ServiceNow environments. This empowers them to analyze, track, and act on financial insights with industry-leading detail and accuracy, enhancing their workflows.

Furthermore, the collaboration between users allows for a deeper understanding of TCO composition and drivers, with the ability to navigate back to IBM Apptio for greater granularity.

Unlock the Full Potential of Your Digital Investments

This joint solution by Apptio and ServiceNow in Digital Portfolio Management empowers organizations to:

• Optimize Tech Spend: Drive digital transformation initiatives with fully-burdened service portfolio costs, optimizing IT spend and driving informed decisions.
• Align Tech Spend with Business Objectives: Ensure every technology investment supports strategic goals, aligning tech spend with business objectives.
• Enhance IT Governance: Improve IT governance and risk management by providing clear visibility into cost drivers and service consumption.
• Communicate Value: Enhance transparency and accountability by clearly communicating the value of tech investments to stakeholders.

Getting started is easy. Visit the ServiceNow store, download the IBM Apptio integration, and quickly start understanding the true value and cost of your applications. Make data-driven decisions to power innovation and drive your organization forward with the future of digital portfolio management.