Recent Posts

02/23/17

It’s not enough to manage day-to-day service operations in the traditional ITSM sense. To be successful, you need insights that let you run your service like a CEO.

01/15/16

Why do IT leaders have a hard time demonstrating the value of what they do? Partly it’s because IT folks don’t naturally speak the same language as business leaders. At Apptio, our whole reason for being is to change that stale dynamic. We were founded and exist to help you prove the value and potential of what you do to people who live by cost and revenue. That’s what we do every day.

07/15/15

Asking questions like, “How much of each application is being consumed by each business unit?” or “How much of each application’s total costs should be attributed (or allocated) to the consuming business units?” If you’re using a business intelligence tool to answer them, you’re probably going to have problems. Find out why in part two of this two-part series.

07/14/15

IT leaders have long searched for better ways to understand their IT costs. There are many ways to go about it -- from spreadsheet manipulation and homegrown tools to slick business intelligence platforms -- but are sure to be riddled with errors, limitations, unnecessary expense and extensive manipulation. In this first of a two-part series, we'll take a deep dive into why BI tools just don't cut it for cost analytics.

07/14/15

IT leaders have long searched for better ways to understand their IT costs. There are many ways to go about it -- from spreadsheet manipulation and homegrown tools to slick business intelligence platforms -- but are sure to be riddled with errors, limitations, unnecessary expense and extensive manipulation. In this first of a two-part series, we'll take a deep dive into why BI tools just don't cut it for cost analytics.

06/25/15

Optimizing IT cost and investment is something CIOs, infrastructure and operations, and other senior IT leaders do every day. But how you approach that and determining what areas you attack is rarely easy. The key to success is to avoid legacy approaches such as spreadsheets and business intelligence tools in favor of a system purpose-built for this type of IT cost analytics.

06/24/15

There are a lot of bad ways to do cost analytics. We covered one of them – relying on reports from corporate finance systems – in this article

And because you loved it and there’s more where that came from, we’re at it again. The truth is, there are a lot of dead-end approaches you shouldn’t be trying. We’re just getting started! 

06/18/15

The Federal Information Technology Acquisition Reform Act (FITARA) seeks to provide CIOs more authority over the budget for agency IT investments.

This will require greater cost transparency for some $78 billion in annual IT spend, which wasn’t previously possible due to the lack of a standard framework for IT costs. 

05/18/15

If your IT organization is like most, you lack the cost and resource visibility that other business leaders take for granted. Conversations about IT economics are difficult because the necessary data is fragmented across finance systems, IT operations systems, and spreadsheets. Fortunately, there’s a way to change BU behavior and position IT as a trusted business partner, which must start with IT getting a grasp of their own business.

04/30/15

When it comes to IT, the information gap around costs is kind of crazy. Even simple answers about IT costs are hard to get, hard to understand, and hard to believe. So for years, IT leaders have searched for better ways to understand their IT costs. There are a lot of ways to go about it, but if you’re relying on manual reporting from corporate finance – well, you’re doing it wrong.

04/16/15

The Apptio TBM Unified Model™ (ATUM) is a specification that defines the elements of a standard cost model for technology. With standardized IT cost calculations, leaders can manage the business of IT more effectively. See if your IT organization can benefit from standardizing their approach to IT cost analytics.

03/26/15

Is your head spinning from trying to make sense of Amazon Web Services (AWS) billing? You’re in good company. Just how big of a problem is this? We break it down, by the numbers.

10/06/14

Our new white paper 9 Data Concerns That Can Needlessly Delay Your TBM Journey addresses common data concerns raised by IT organizations considering embarking on a journey to gain IT cost insight. Our nine-part blog series will delve into each concern separately and how to overcome it.

09/24/14

Gartner recently laid out the CIO agenda for 2014 and beyond. In this piece, Gartner posits that all industries in all geographies are being radically reshaped by digital disruption — a “digital dragon” that is potentially very powerful if tamed but a destructive force if not.  

It’s a CIO’s dream come true, and also a career-changing leadership challenge.

09/23/14

Data quality concerns often hold back technology leaders from the cost insights that they need to better manage the business of IT. While rich, accurate data is essential to make strategic decisions, you’re not sure where to begin – or if it’s even possible – given the poor quality of your data. 

In reality, it’s absolutely possible to get the insight you need, with the data you already have today – in its current state.