See how First Citizens used a centralized, end-to-end IT planning system to improve plan accuracy, run more frequent forecasting and detect budget variance earlier.
Implementing a chargeback model can lay the foundation for running IT like a business. Learn how executives and stakeholders can understand the value of IT services and projects in terms that resonate with how businesspeople think.
Digital business transformation is a top priority, but CIOs are often asked to address a multi-billion dollar elephant in the boardroom: “how will we pay for this?”
When undertaking a showback billing process, it can be for its own standalone purpose or as a stepping stone to chargeback.
Getting people to collaborate at the office can be just as difficult as wrangling kids into a team at home. Find out the key to teamwork.