It was very difficult to explain the cost of our core title and escrow system to each division and division presidents, but Apptio has really helped me break down the cost by division and show them the value on the core system.
Larry Godec
CIO
Resource Type: 

First American Financial Corporation (NYSE: FAF) is a leading provider of title insurance and settlement services to the real estate and mortgage industries and traces its heritage back to 1889. First American and its affiliated companies also provide title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust and investment advisory services. With revenues of $3.9 billion in 2010, the company offers its products and services directly and through its agents and partners in all 50 states and abroad.

First American chose Apptio's Technology Business Management solution because:

  • CIO Larry Godec mandated a double-digit reduction in First American's infrastructure budget within a year, allowing him to shift more of his budget into strategic initiatives that would help grow the business.
  • Early reporting revealed the ratio of labor costs to infrastructure was quite high, driving further analysis.

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