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Analyst Reports

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Cloud computing is a potential source of massive disruption for your business. Success depends on managing this disruption carefully to ensure that the benefits cloud brings to your company are not overshadowed by costs such as unhappy employees or...
As technology becomes a bigger part of the business, business units will play a larger role in identifying needed tech solutions and choosing tech vendors, according to Forrester research. This report debunks two myths – that marketing is...
In 2015, infrastructure and operations (I&O) leaders and their teams laid foundations for and shifted some investment to the business technology (BT) agenda - the to-do list for applying technology, systems, and processes to win, serve, and...
According to Forrester, to enable a transformation journey around the optimization of “running the business” with technology and “changing the business” with technology means that I&O teams and professionals must adopt...
In September 2013 Forrester conducted in-depth interviews with a select group of CIOs, CFOs and CMOs from large enterprises to explore an emerging disconnect in the way business and IT leaders measure the value of technology operations, and to seek...